06 Jul Using an Employee Attendance Hotline for Your Remote Staff
We all know that 2020 is a year when a new generation of remote workers is emerging, mostly as a result of the COVID-19 pandemic and all of the restrictions it caused.
Businesses all over the country were forced to adapt to the new situation. Some of them partially opened their offices, and others are partially running their businesses. In what is probably the best-case scenario during this pandemic, teams are working remotely in a virtual environment.
If your business is one of them and has been struggling to adapt to the new situation, you probably know that remote work is the new normal. However, that normal is different for every industry.
So, how can you as a business owner or manager make sure that your staff is maintaining a healthy work-life balance when work moves to the places where your employees usually unwind?
Employee Attendance Hotline for Advanced Employee Monitoring
Did you know that since the COVID-19 virus emerged and a pandemic was declared, there has been a sharp increase in the number of businesses that started using employee attendance hotlines?
At Employee Hotlines, we witnessed first-hand and stand ready to support those who need a streamlined solution. However, this article is not about any of them. Instead, it is about the benefits of choosing our employee attendance hotline for your virtual teams.
The truth is, there is only one way to know if your staff (whether they are home working or are office-based) are safe and healthy. With our attendance hotline call center service, you can ensure that every employee is part of a system that tracks their attendance and whether they have checked in on a specific day or not.
How Does It Work?
An attendance hotline can work in any remote or virtual environment. The first step towards its adoption in your company is to designate one dedicated telephone number which your remote employees will use to call, 24/7.
This way, you will get a notification about each of them and their presence, absence or tardiness without interrupting your company’s productivity. Our advanced employee call-off hotline is full of agents who will gather your caller’s information, their number, shift, badge number, department and other necessary details.
Once they call the line, they will receive a confirmation number as verification of their call, reducing any potential disputes.
Get A Custom Employee Hotline Answering Service for Your Needs
As you probably know by now, an employee hotline is one of the best ways for businesses to communicate with their employees and know their status during an event such as the COVID-19 pandemic.
As a business owner, you will be able to keep a record of attendance and see the exact days and times when your employees called in, monitoring the trends on their behalf. In the end, talking to a real person on the other end of the phone line is a system that beats many employee attendance solutions – and a system that can help you turn the miscommunications’ chaos into an organized remote workplace.
For more information about our attendance hotlines, contact us today. 877-777-6443