How To Ensure Your Employees Are Calling Off Correctly People take days off. In some cases they are just going to be late. The most common problem, however, occurs when people call off but they don’t call the correct dedicated number to notify management of their...
How to Streamline Your Employee Reporting Solutions and Be More Effective Medium sized businesses and large corporate enterprise organizations are always looking for ways to be more effective. One of the best ways to ensure that your business is thriving is using a call center with...
According to statistics, around 40% of workers today believe that their employers have a less than stellar business culture — yet 62% are confident in their senior leadership. Other reports show that 65% of people who witnessed misconduct in the workplace reported these incidents and...
Emergency Response Hotlines Ensuring Business Continuity At Its Finest There are so many emergency situations nowadays which require everyone’s attention. They range from catastrophic wildfires, storms, earthquakes to power outages and many other cases. In situations like these, the best way to be prepared is by hiring an...
Managing employee time and attendance is something that every manufacturing and processing plant has challenges with. Here’s a great solution to solve this issue. An employee attendance hotline and custom reporting delivers an accurate macro picture of all things related to employee work hours, time off,...
5 Custom Reporting Solutions HR Managers And Supervisors Need Human Resource (HR) departments and Supervisors are often challenged with accurately gathering information from employees. By integrating a custom employee reporting solution, managers can obtain and streamline a variety of issues and concerns — enabling them to be...
Whistleblower Hotlines And The Value Of Having One For Your Business Whistleblower hotline services are an essential solution for many employers but especially for those with Corporate Governance responsibilities. In accordance with the Whistleblower Protection Act of 1989, individuals can choose to bring information or allegations forward...
In most cases, natural disasters are unpredictable. But when it happens, the impact on surrounding areas and specifically telecommunications infrastructure can be devasting, especially for small businesses and organizations that employ a large workforce. There are many steps that can be taken to prepare and potentially...
5 Ways A Hotline Can Benefit Any Government Agency Government Agencies are very busy and callers typically have to wait on hold for extended periods of time. Another issue, is that many agencies are understaffed and because of this, they can’t answer all of their calls...
Workplace Hotlines: The Best Method Against Harassment And Discrimination In The Workplace As one of the pioneers in the call center industry, Employee Hotlines, a division of the award-winning contact center, Direct Line Tele Response, we’re focused on streamlining employee reporting in order to support HR...