Businesses in large industries require transparency, and many HR managers have started looking for ways to ensure employees have a mechanism to alert management of any sensitive employee issues and concerns. Many employees who work in a large organization aren't comfortable calling HR directly when issues arise internally...
The Value of Having A Crisis Hotline for Employees During COVID-19 We all know that during emergencies, people need information. However, in today's corporate landscape, communication tends to be stifled, especially with the COVID-19 scenario. In challenging times, a crisis hotline seems like the best way to...
How An Anonymous Employee Hotline Can Promote Transparency In The Workplace Did you know that an ethics hotline is used so that employees can anonymously report concerns and other sensitive issues that are happening in their work environment. These types of hotlines can assist with early...
Why HR Managers Love Having An Employee Attendance Hotline Picture an ideal work environment. Employees are coming into work when they are supposed to, and there are no exceptions. They arrive on time, every time. However, our world is far from ideal. During COVID-19, attendance issues are something...
Here’s How an Attendance Line Improves the Accuracy of Employee Records The key component to having success in any business is building a great team. Even though this might seem like a no-brainer, rushing through the employee hiring process can lead to a lot of mistakes...
We all know that 2020 is a year when a new generation of remote workers is emerging, mostly as a result of the COVID-19 pandemic and all of the restrictions it caused. Businesses all over the country were forced to adapt to the new situation. Some...
Implement a dedicated hotline to streamline employee reporting and monitoring Transportation and warehousing companies nowadays need a streamlined approach to managing their employee call-offs. In times when every trucking and warehousing company wants to reduce costs and improve their customer service, issues like employees calling off should...
How Crisis Hotlines Can Be Used During A Pandemic Crisis hotlines are handling a sharp increase in calls during the COVID-19 pandemic. As the level of anxiety grows because of the lockdown and the entire situation, mental health and addiction-related calls jumped by more than 50%during two...
Automated Hotlines vs. Live Answering — That is the Question Welcome to the 21st century and the world of automation. In 2020, we see algorithms doing work that would be otherwise be done by hundreds of people. In times when every technology is shifting towards automation, call...
Why You Need Employee Absentee Services Monitoring employee absenteeism can definitely feel like a full-time job and take up a tremendous amount of time for any HR team. However, this is a task which needs to be done. In an era where everything is automated, we are...