Employee Hotline Call Center Services
HR Managers need a reliable partner to assist with absentee management and employee reporting. Let us be the conduit between you and your employees.
HR Managers need a reliable partner to assist with absentee management and employee reporting. Let us be the conduit between you and your employees.
An Employee Reporting Hotline is a dedicated telephone number that is available 24/7/365 for employees to call and report their absence, tardy or FMLA updates.
Our professionally certified call agents will gather your specific information then dispatch the message to the appropriate shift supervisor/department.
An Employee Reporting Hotline helps to minimize employee disputes, eliminates guess work, reduces work stoppage while increasing efficiency.
Our custom reports will help you improve your attendance tracking process. We can provide daily reports that will organize employee information to ensure accuracy.
Having an employee hotline call center as an extension of your organization is an HR manager’s dream come true. Think about it. What if you could react quicker to employee call-offs, ethics and compliance complaints, harassment concerns or any other issues that are sensitive in nature?
It’s a fact that employees and other individuals don’t come forward with information (that you need to know about) because they’re afraid of being judged, bullied, retaliated against or they just don’t feel emotionally safe having conversations with their direct supervisor.
”The office of my non-profit organization is constantly busy and when we had some turnover recently, Direct Line was a lifesaver. Our phones are answered all the time and we are able to respond to our youth and our parents as well as the community in an effective manner. Thank you!
Kevin W.Executive Director for a Youth Non-Profit Organization
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