Employee Hotline Call Center Services

HR Managers need a reliable partner to assist with absentee management and employee reporting. Let us be the conduit between you and your employees.


Employee Hotlines

Absentee Management and Employee Reporting Services

What Is It?

An Employee Reporting Hotline is a dedicated telephone number that is available 24/7/365 for employees to call and report their absence, tardy or FMLA updates.

How Does It Work?

Our professionally certified call agents will gather your specific information then dispatch the message to the appropriate shift supervisor/department.

Features & Benefits

An Employee Reporting Hotline helps to minimize employee disputes, eliminates guess work, reduces work stoppage while increasing efficiency.

Custom Reporting

Our custom reports will help you improve your attendance tracking process. We can provide daily reports that will organize employee information to ensure accuracy.

Learn More About Employee Hotlines

Our Services

Our history of award-winning answering services is due to our commitment to excellence in everything we do, every message we deliver, every call we take because every call counts.

Industries We Serve

No matter what industry you’re in, having a dedicated hotline that your employees can use is guaranteed to improve your operational efficiency and profitability.

About Employee Hotlines

A Dedicated, Confidential Hotline Benefits Employees, Supervisors and HR Managers.

Having an employee hotline call center as an extension of your organization is an HR manager’s dream come true. Think about it. What if you could react quicker to employee call-offs, ethics and compliance complaints, harassment concerns or any other issues that are sensitive in nature?

It’s a fact that employees and other individuals don’t come forward with information (that you need to know about) because they’re afraid of being judged, bullied, retaliated against or they just don’t feel emotionally safe having conversations with their direct supervisor.

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Here’s what our clients say about us:

The office of my non-profit organization is constantly busy and when we had some turnover recently, Direct Line was a lifesaver. Our phones are answered all the time and we are able to respond to our youth and our parents as well as the community in an effective manner. Thank you!

Kevin W.Executive Director for a Youth Non-Profit Organization