WHO WE SERVE
Warehousing, Trucking and Distribution Centers
You’re probably part of an extensive workforce if you work for a large warehousing or trucking company. It’s challenging for HR teams to manage the sheer magnitude of employee issues.
Wouldn’t it be nice to automate some of the standard employee reporting tasks while improving overall efficiency? At Employee Hotlines, we work with many corporations, especially in warehousing and trucking, and help them manage their employee absences, FMLA requests, jury duty, and many other issues.
We are here to provide 24-hour live call center services dedicated to lifting the burden from HR departments and managers, streamlining communication and information in a confidential manner.
The Perfect Extension Of Your HR Department
Whether it’s an employee call-off, ethics violation, a security concern, or a complaint, having a dedicated hotline that employees can call is a big relief for them and a chance for you to uncover any issues and take immediate action.
Our hotlines can be set up to forward information to specific people and/or departments and are operated by live call agents who will ensure the caller’s information is anonymous and gathered accurately and confidentially.
Our mission at Employee Hotlines is to provide reliable call center services and help organizations in many industries save time and money. Call today about our efficient call-off hotline and employee monitoring services for warehousing and trucking companies.
Employee Call-Off hotlines for Warehousing and Transportation companies
Our employee call-off and attendance hotlines are a great way to offer continuous telephone support and a line that any employee can use. In addition, it is a great way to report issues and collect information about problems that could be harming your company’s reputation.
Some of the key features of our Employee Call Off and Attendance Hotline includes:
- 24/7/365 live telephone support
- One dedicated line for employees to use
- All calls are date and time stamped
- Immediate notification
- Confirmation codes provided
- Custom reporting
Alert Monitoring and CRM integration
In addition to our employee call-off hotlines, we also provide alert monitoring and CRM integration services. We can give multi-tiered protocols only to receive alerts that are important to you.
As an alert redundancy, we can program our software to auto-escalate issues to managers and supervisors so alerts don’t get missed. Keep your production line fully functional and limit downtime with our alert monitoring and employee attendance hotline services.
Our effective alert monitoring solutions give managers peace of mind that their responsibilities are covered 24/7/365.
- Production alerts
- Downtime alerts
- Instant notifications
- Multi-recipient dispatch
Check out what are clients are saying about us:
”The office of my nonprofit organization is constantly busy and when we had some turnover recently, Direct Line's Employee Hotlines was a lifesaver. Our phones are answered all the time and we are able to respond to our youth and our parents as well as the community in an effective manner. Thank you!Kevin W.Executive Director for a Youth Non-Profit Organization
Absentee Management and Employee Reporting Services
What Is It?
An Employee Reporting Hotline is a dedicated telephone number that is available 24/7/365 for employees to call and report their absence, tardy or FMLA updates.
How Does It Work?
Our professionally certified call agents will gather your specific information then dispatch the message to the appropriate shift supervisor/department.
Features & Benefits
An Employee Reporting Hotline helps to minimize employee disputes, eliminates guess work, reduces work stoppage while increasing efficiency.
Our custom reports will help you improve your attendance tracking process. We can provide daily reports that will organize employee information to ensure accuracy.