We all know that the Hispanic and Latino communities are a powerful economic force within the U.S. More than 20% of the country’s residents speak Spanish. In California, the Hispanic population counts more than 5.8 million people spread between Los Angeles and Long Beach. That is why businesses consider bilingual answering services to assist their potential and existing customers.
Employee Hotlines, a division of Direct Line Tele Response, offers bilingual call center services to many organizations with a Spanish-speaking workforce, including manufacturers, warehouses, factories, and processing plants. Our goal is to ensure that every caller receives the best experience available, especially when English isn’t their primary language.