Join Our Team!


Call Our Interactive Job Hotline Now!


We’re looking to add talent to our award-winning team. Full-time and part-time positions are available. We’re currently hiring for day and swing shifts. If you’re bilingual in English and Spanish, even better!

Job Requirements

If you are coachable, solution oriented, confident and have a strong work ethic we want to meet you.

Here are some of the basic job requirements you’ll need in order to be successful in our fast paced 24/7/365 hotline call center.

  • Ability to type 30 WPM
  • Strong Verbal Skills
  • Dependable
  • Confident
  • Punctual
  • Internet Savvy
  • Strong Written Skills
  • Positive Attitude
View Available Positions

What’s in it for you?

  • Annual Salary Increases
  • Advancement Opportunities
  • Medical/Dental/Vision/Life Insurance
  • Paid Time Off
  • Profit Sharing
  • Bilingual and Grave Differential
  • Employee Assistance Program
  • Work From Home
  • Incentives and Bonuses
  • And Much More . . .

Check out what are clients are saying about us:

The office of my nonprofit organization is constantly busy and when we had some turnover recently, Direct Line's Employee Hotlines was a lifesaver. Our phones are answered all the time and we are able to respond to our youth and our parents as well as the community in an effective manner. Thank you!

Kevin W.Executive Director for a Youth Non-Profit Organization