WHO WE SERVE
Confidential Hotline Call Center
Whether you’re in need of an employee call-off, attendance hotline or require a confidential compliance reporting solution, our award-winning call center services are available 24/7/365.
There is tremendous value to incorporating hotlines into your business operation. We’re here to provide you with the most reliable, accurate and confidential hotline services available in the marketplace today.
Having a dedicated telephone hotline for employees and/or concerned individuals to use will assist you in streamlining your flow of information and improve documentation accuracy and compliance.
For a full menu of other call center services that are available 24/7, go to Direct Line Tele Response or call us at 877-777-6443.
Top 5 reasons to implement an Employee Hotline:
- Streamlines employee reporting and absentee management procedures.
- Enhances employee relations and encourages individuals to come forward.
- Management is aware of potential issues sooner than later.
- Fosters proactive communication.
- Minimizes employee disputes and avoids potential legal issues.
Absentee Management and Employee Reporting Services
What Is It?
An Employee Reporting Hotline is a dedicated telephone number that is available 24/7/365 for employees to call and report their absence, tardy or FMLA updates.
How Does It Work?
Our professionally certified call agents will gather your specific information then dispatch the message to the appropriate shift supervisor/department.
Features & Benefits
An Employee Reporting Hotline helps to minimize employee disputes, eliminates guess work, reduces work stoppage while increasing efficiency.
Our custom reports will help you improve your attendance tracking process. We can provide daily reports that will organize employee information to ensure accuracy.