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confidential hotlines for employees Tag

Automated Hotlines vs. Live Answering — That is the Question Welcome to the 21st century and the world of automation. In 2020, we see algorithms doing work that would be otherwise be done by hundreds of people. In times when every technology is shifting towards automation, call...

What Causes Workplace Conflicts & How to Manage It In the majority of cases, workplace conflict occurs because of poor communication. This can result in a difference in communication styles or a failure to communicate. For instance, if a manager assigned an employee’s task to the...

Improving Employee Relations Within Your Organization We all know that an open-door policy supports positive employee relations, which translates into a healthy, happy company culture that fosters loyalty and supports retention. Employees want to feel appreciated, be heard and know that their feedback counts. Happy employees are integral...