In most cases, natural disasters are unpredictable. But when it happens, the impact on surrounding areas and specifically telecommunications infrastructure can be devasting, especially for small businesses and organizations that employ a large workforce. There are many steps that can be taken to prepare and potentially...
5 Ways A Hotline Can Benefit Any Government Agency Government Agencies are very busy and callers typically have to wait on hold for extended periods of time. Another issue, is that many agencies are understaffed and because of this, they can’t answer all of their calls...
Workplace Hotlines: The Best Method Against Harassment And Discrimination In The Workplace As one of the pioneers in the call center industry, Employee Hotlines, a division of the award-winning contact center, Direct Line Tele Response, we’re focused on streamlining employee reporting in order to support HR...
Why Employees Shouldn’t Be Afraid To Use An Ethics Hotline Some HR Managers refer to these as compliance hotlines and others refer to them as ethics hotlines. Either way, hotlines like these do exist and are gaining popularity, especially with the unemployment rate being so low....
Improving Employee Relations Within Your Organization We all know that an open-door policy supports positive employee relations, which translates into a healthy, happy company culture that fosters loyalty and supports retention. Employees want to feel appreciated, be heard and know that their feedback counts. Happy employees are integral...
5 Elements Of An Effective Employee Hotline It’s becoming more efficient for a lot of businesses to have an employee harassment hotline. Whether your business is small or a large corporate enterprise, a business should adopt some effective methods as it pertains to attendance and potentially...
As you probably know, employee absenteeism is a growing problem. It can take many forms and come from a number of causes. Once you do the math and see the impact it has on productivity, you’ll find out very fast that you can’t afford NOT to...
As you know, employee absenteeism is defined as the prolonged absence from work. What’s interesting is that in our growing economy, it’s a huge problem that’s prevalent in large corporations. And while many employers expect their employees to miss a certain number of workdays per year,...
Most organizations that employ a large workforce are affected by way too many employee absences, which impedes production and service delivery. An employee call-off hotline, also known as an employee attendance line, is a great solution to manage costs, improve efficiency and streamline your absentee management system. From...
Employee attendance is an issue that HR managers and Supervisors have to manage regularly, but when there are extreme weather conditions that prevent employees from being at work on time or at all, then a dedicated call in number is the best solution for many...