Here we are showing a comparison between a 24-hour live call center answering confidential employee calla vs. an automated employee hotline.
By providing a centralized phone number that is exclusively for employees, they are able to confidentially call in and our professionally certified call agents will confirm message details while gathering specific information based on your custom script. Message details can be securely sent to groups such as Managers, Supervisors and even HR. Employees will receive a confirmation code for their call in order to reduce the risk of any potential disputes. Custom reports are also available.
Features and Benefits | Live Answering | Automated Hotline |
Centralized Phone Number | ||
Calls Answered 24/7/365 | ||
Instant Notification To Management | ||
Employee Details Verified | ||
Custom Reports | ||
Call Confirmation Code | ||
Web Portal Message Management | ||
Other Languages Supported | ||
Custom Referrals For Employees |
Employee Hotlines
Absentee Management and Employee Reporting Services
What Is It?
An Employee Reporting Hotline is a dedicated telephone number that is available 24/7/365 for employees to call and report their absence, tardy or FMLA updates.
How Does It Work?
Our professionally certified call agents will gather your specific information then dispatch the message to the appropriate shift supervisor/department.
Features & Benefits
An Employee Reporting Hotline helps to minimize employee disputes, eliminates guess work, reduces work stoppage while increasing efficiency.
Custom Reporting
Our custom reports will help you improve your attendance tracking process. We can provide daily reports that will organize employee information to ensure accuracy.
